An interesting trend underscores the imperative of compassionate leaders. For some of us, the notion as trending absurdly denies long held understanding that compassion works. We now see research surfacing to validate the business case for leadership compassion. Good news: people can learn it.
More evidence of this trend comes from the Conscious Capitalism movement, whose membership includes companies like Southwest Airlines, Google, the Container Store, Whole Foods Market, and Nordstrom. One of the cornerstones of the movement is to try to take care not just of your shareholders, but all stakeholders (investors, workers, customers, and so on). One member is Tata, the Indian conglomerate, who makes no bones about it: “Our purpose is to improve the quality of life of the communities we serve.”