This week a leadership team of bright scientists I've been working with arrived at alignment around some very contentious and difficult decisions without direction or facilitation. It was a conclusion from our work to, among other things, create a rich culture of speaking to be heard and hearing each other genuinely. It speaks to how critical a culture of listening is. Teams that don't get this do all kinds of circus tricks to steer people into negotiated and therefore fragile compliances. There is no substitute for everyone doing authentic listening. None.