In the NY Times this weekend, urban planning and design writer Alec Appelbaum argues that cities need a blended approach of high tech and high touch to address well-being indicators. The Limits of Big Data in the Big City - NYTimes.com
The digitally smart city movement is making significant gains in safety and services and profits to tech companies like IBM and Cisco. In the meantime, socially smart cities are using the accessible free options like emails, Google Drive (docs) and live gatherings for the same purposes, and with the additional benefits of community building.
An important design consideration in the democratization of engaged citizenship.