The New P&L

Teams are the fundamental units of success and growth in organizations. The two prime metrics of teams are team performance and loyalty. Performance is making progress. Loyalty is feeling valued.

To get to new levels of performance and loyalty, teams must learn how to connect in new ways. When people become better connected, they make more progress and feel more valued. Team performance and loyalty is the new P&L. When we pay attention to that, organizations thrive both in times of certainty and uncertainty.